Here are a few of our most frequently asked questions:

What type of firm is Rea and Associates?
Rea and Associates, Inc. is a medical billing and financial services firm located in Memphis, Tennessee. The company was founded by David K. Rea in November in 1989. During the past fourteen years of operations, the company has assisted more than 1000 physicians, hospitals and medical groups in solving a wide array of complex billing, managerial, strategic planning, and reimbursement problems.

How large is Rea and Associate, Inc.?
We have 8 full time Dedicated Employees.

What type of medical billing experience does Rea & Associates have?
Rea & Associates has provided billing services to medical practices in the Memphis area for over twelve years. Our clients represent physician practices of all sizes, including some of the largest specialty practices in the community. The majority of the our clients have been speciality physician groups, such as, cardiology, neurosurgery, urology, infectious disease, general surgery, oncology, and orthopaedic surgery. Each medical billing client is entitled to a full range of comprehensive financial and management services as part of their basic support service from REA, such as, medical fee analysis, medical chart audits, compensation planning, etc.

The firm's president, David K. Rea, has 30 years experience in medical practice billing and collections. He served as the Administrator for a large 30 member speciality group practice for eleven years prior to establishing Rea & Associates in 1990. He holds graduate degrees in Education (computer research) and Health Services Administration. His undergraduate degree is in Management and Economics.

The Vice President of Data Management is Richard K. Thomas, Ph.D. Dr. Thomas. Richard has over 30 years experience in healthcare operations and data management. He holds a Doctorate in Medical Sociology from Vanderbilt University and has served as a consultant to dozens of hospitals, physician practices, clinics, health plans and other healthcare organizations.

Ann Phillips, Vice President of Operations, has 44 years of medical billing/collections experience with 34 years of experience as the Business Office Manager for Semmes-Murphey Neurological Clinic. In that capacity, she was responsible for all inpatient and outpatient billing practices and collections for this national Center of Neurological Excellence.

The Medical Audit Specialist, Trudy Brown, has 28 years experience in billing/collections and medical auditing, primarily with Baptist Memorial Health Systems.

Who are our typical clients?
While the majority of our clients have been physician practices, Rea & Associates staff also have had clients in the form of hospitals, urgent care centers, outpatient surgery centers, and other healthcare providers. Our typical client is a physician specialist or group practice.

How extensive is your medical management and billing experience?
The core Rea & Associates staff has over 100 combined years of medical billing experience, involving all aspects of coding, billing, collection, and reporting activities. The staff has experience that extends beyond simple billing and collections, with extensive experience in medical practice management; planning and implementing billing and collection systems; designing and developing data management systems including electronic medical record and computerized patient record system; developing and implementing computer networks; and designing and producing client-oriented reports.
Technical capabilities also include the development of Internet-based data distribution capabilities. In addition to existing staff, Rea & Associates has the ability to bring additional experienced staff online as required.

What type of Billing Software does REA use?
The billing software to be utilized is ProMed, a division of VitalWorks. The ProMed software package to be utilized for billing is a UNIX-based medical practice accounts receivable system that is currently in place in over 1,000 medical practices throughout the United States.